Privacy Policy

NetCount
GF, Unit 119, Ciannat Complex
Marcos Highway, Brgy. Mayamot
Antipolo City, Rizal, Philippines
Email: inquiry@netcount.online
Phone: 0917 177 9029
Website: https://netcount.online

This Privacy Policy applies to all interactions with NetCount through:

• NetCount Website
• NetCount Web Application
• NetCount Mobile Application
• Customer Support Services
• Marketing and Communication Activities
• All other related Services provided by NetCount

A. Personal Information

We may collect the following personal information:

• Full Name
• Email Address
• Mobile Number
• Business Name and Address
• Tax Identification Number (TIN)
• Position or Role within the organization
• User Account Credentials

B. Business Information

We may collect information related to your business operations, including:

• Sales and Expense Records
• Financial Transactions
• VAT and Tax Data
• Branch Information
• Customer and Supplier Information
• Subscription and Billing Information

C. Uploaded Documents

Users may upload documents such as receipts, invoices, official receipts, purchase orders, financial reports, images, PDF files, Excel files, and other supporting documentation.

D. Technical Information

We may automatically collect technical data including IP address, browser and device information, operating system, login history, usage analytics, system logs, and session information.

We use collected information to:

• Create and manage user accounts
• Provide bookkeeping and financial management services
• Generate reports and analytics
• Process subscription payments and billing
• Verify user identity and prevent fraud
• Provide customer and technical support
• Improve platform features and performance
• Maintain security and conduct fraud prevention monitoring
• Send service-related notifications and updates
• Comply with legal and regulatory obligations

We process personal information only for legitimate business purposes and in accordance with applicable laws.

NetCount processes personal data on one or more of the following legal grounds under the Data Privacy Act of 2012:

• User Consent
• Contractual Necessity — to perform our obligations under the subscription agreement
• Compliance with Legal Obligations
• Legitimate Business Interests
• Protection of Lawful Rights and Interests

NetCount does not sell, rent, or trade personal information. We may share information with:

Service Providers

Trusted third-party providers who assist us in delivering our services, including cloud hosting providers, payment processors, email service providers, technical support providers, and security service providers. All providers are contractually required to implement appropriate security measures and to process data only for authorized purposes.

Government Authorities

When required by law, court order, subpoena, regulatory directive, or lawful government investigation.

Business Transfers

In connection with a merger, acquisition, reorganization, or transfer of assets, subject to appropriate confidentiality and data protection safeguards.

NetCount may integrate with third-party platforms such as banks, payment gateways, government systems, cloud storage providers, email platforms, and analytics providers. These services operate under their own privacy policies and terms of service. NetCount is not responsible for the privacy practices of third-party providers. Users are encouraged to review the privacy policies of any third-party services they interact with through the Platform.

We retain personal and business information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and maintain required business records. Retention periods may vary depending on applicable laws, accounting standards, tax regulations, and business requirements. Upon expiration of the applicable retention period, data will be securely deleted, anonymized, or archived in accordance with the law.

NetCount implements appropriate administrative, organizational, physical, and technical security measures to protect your information from unauthorized access, disclosure, loss, destruction, alteration, and misuse. Security measures include:

• Encrypted data transmission (SSL/TLS)
• Role-based access controls and permission management
• Multi-factor authentication options
• Secure cloud infrastructure
• Continuous monitoring and logging

While we strive to protect your information, no internet-based system can guarantee absolute security. Users are advised to take precautions to secure their own devices and credentials.

Users are responsible for:

• Maintaining the confidentiality of account credentials and passwords
• Providing accurate and updated personal and business information
• Preventing unauthorized access to their accounts
• Immediately notifying NetCount of any suspected unauthorized access or security incident

In accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission, you have the following rights:

• Right to Be Informed — You have the right to know how your personal information is collected and processed.
• Right to Access — You may request access to personal information we hold about you.
• Right to Object — You may object to certain types of data processing where legally applicable.
• Right to Rectification — You may request correction of inaccurate or incomplete personal information.
• Right to Erasure or Blocking — You may request deletion or blocking of your personal information, subject to legal limitations.
• Right to Data Portability — You may request a copy of your personal information in a structured, portable format, where applicable.
• Right to Damages — You may seek compensation if your rights under applicable privacy laws are violated.

To exercise any of these rights, please contact us at inquiry@netcount.online.

The NetCount website and applications may use cookies and similar tracking technologies to improve user experience, remember preferences, analyze website traffic, and enhance platform performance. Users may manage cookie preferences through their browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

The Platform is not intended for use by individuals under eighteen (18) years of age. We do not knowingly collect personal information from minors. If we become aware that personal information has been collected from a minor without appropriate parental or guardian consent, we will take prompt steps to delete such information.

Where necessary for the delivery of our services, personal information may be transferred to or processed by trusted service providers located outside the Philippines. NetCount will implement appropriate safeguards to ensure that transferred data receives protection consistent with the Data Privacy Act of 2012 and other applicable privacy laws.

NetCount may update this Privacy Policy from time to time. Changes will be communicated through the Platform, website, or via email. Continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.

For privacy-related inquiries, requests to exercise your rights, complaints, or concerns, please contact our Data Privacy Officer:

NetCount
GF, Unit 119, Ciannat Complex
Marcos Highway, Brgy. Mayamot
Antipolo City, Rizal, Philippines
Email: inquiry@netcount.online
Phone: 0917 177 9029
Website: https://netcount.online

By using NetCount, creating an account, or submitting information through the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.